privacy policy
Protection first: Protection of data and websites is the basis of all our technical dealings
privacy policy
We at (Middleware Technology) are committed to protecting the data of customers and visitors to our website without revealing the identity of the browser, except for some data that contributes to knowing the behavior of the visitor to this website, as we collect with knowledge of both (the IP address - browser type - the device’s operating system ) for the purpose of knowing the pages and visitor trends through our website.
We are committed to protecting customer data that is provided by the customer after his approval through the service request, technical support, or even technical inquiries, where the form for the required data is filled out in order to communicate with the customer and specify what is required in the form where the customer is asked for his email, name, country, and phone number, as well as Additional data may be requested depending on the service or vision that we believe is necessary to provide the service through it as requested by the customer.
(Middleware Technology) does not save customers’ financial data, and only verifies the bank transfer data from the customer, such as the name, the transferring bank, the account number, the date of the transfer, and the amount.
You can navigate to other sites through our company's website, where we disclaim responsibility in terms of their different privacy policies, as each other site is subject to a different privacy policy, and therefore you must read everything that these other sites mean.
We at (Middleware Technology) cooperate with several other companies to provide electronic services, and we may see that the information provided about the client is for the purpose of obtaining a specific technical service without prejudice to maintaining the confidentiality of data that we deem unnecessary to share with the service providers with which we cooperate. This will be done after the customer accepts the privacy policy and the service policy.
We request some user data in order to fix a technical problem or implement a service for the client’s website in order to obtain access according to the service provided. This is done after the client provides us through special channels, which is the email only designated by us, which is as follows: [email protected] Private data is not requested to access the services via social media or any communication channel other than the previously mentioned channel.
All correspondence through the ticket system service designated for support and implementation of services is kept for a period of time until a decision is made to remove it after it is determined that it is not important by the company.
